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From296US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ruta 215 Km. 76, Puyehue, Chile, 5360000
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room with 1 Single Bed
Max:
1 person
280 sq. feet 
Bed options:
1 Single bed
Mountain view
Shower
Heating
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King Room
Max:
2 persons
280 sq. feet 
Bed options:
1 King Size Bed
Mountain view
Shower
Heating
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Superior King Room
Max:
1 person
295 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Puyehue 7.1 mi
Airports
Canal Bajo Carlos Hott Siebert (ZOS) 45.4 mi
El Teputal (PMC) 94.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Hiking
  • Tennis court
  • Bowling
  • Pool tables
  • Table tennis
  • Mini golf

Services

  • Paid airport shuttle
  • Housekeeping
  • Laundry
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Hot spring bath

Room features

  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Ruta 215 Km. 76, Puyehue, Chile, 5360000
Map view
Ruta 215 Km. 76, Puyehue, Chile, 5360000
Nearby
Puyehue Hot Springs
900 ft
Restaurants
Fogon Puyehue
1400 ft
Ruta 215 Km 76

Reviews and Ratings

Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
Beautiful gardens
Exceptional thermal pools
Limited dining variety
Odd room layout
8.0/10
Great
Rooms
8.0
Location
9.4
Service
7.8
Dining
6.4
Guest reviews
8.0/10
based on 5 reviews
4/5 based on 2124 reviews
9.1
9.1/10 based on 505 reviews
#1 of 4 hotels in Puyehue based on Tripadvisor
Peter
United States of America, January  2025
7.8/10

My stay at the hotel was quite enjoyable, especially the spacious Superior Room with a stunning view and comfortable seating on the balcony. The thermal pools were absolutely wonderful, but I was taken aback by the all-buffet dining in high season, which was not mentioned beforehand. Overall, the grounds are beautiful and perfect for relaxing or exploring, even though I felt the price was a bit steep for the overall experience.

Rooms
8.0
The Superior Room was spacious and clean, providing a nice view and comfortable seating.
Service
7.0
Service was generally good and attentive, though the staff could have been a bit more proactive during busy times.
Location
9.0
The hotel is set in a breathtaking location surrounded by beautiful gardens and forest trails, perfect for nature lovers.
Dining
6.0
The buffets had a good variety but could have been hit or miss; I was disappointed with the lack of à la carte choices in high season.
Facilities
9.0
The hotel facilities including the pools and game room were excellent and added a lot to the experience.
Edward
United States of America, January  2025
8.6/10

My stay at the hotel was nearly excellent, featuring a superior room that offered great space and a lovely balcony. The natural thermal pools were a highlight, but the dining options during high season were less varied than expected since the à la carte menu was not available. The grounds are stunning, with beautiful gardens and trails to explore. While the overall experience was rewarding, the cost is a factor to consider for a return visit.

Rooms
9.0
The superior room was spacious, well-equipped, and clean, providing a comfortable experience.
Service
8.0
Service throughout our stay was quite good, with staff appearing attentive and helpful, earning a score of around 8 to 9 out of 10.
Location
10.0
The hotel is beautifully situated within Puyehue National Park, surrounded by breathtaking nature, making it a perfect getaway.
Dining
7.0
Dining was primarily buffet-style due to high season, which had a decent variety but didn’t include the à la carte options advertised.
Facilities
9.0
The facilities, particularly the thermal pools and gardens, were exceptional, providing plenty of options for relaxation and enjoyment.
Mary
United States of America, December  2024
8.4/10

I had a wonderful stay at this hotel, which has clearly been upgraded since my last visit. The grounds are stunning, with beautiful gardens that lead into the breathtaking surroundings. The rooms were clean and comfortable, and I loved the thermal pools, although the dining options could use some improvement. Overall, I would definitely consider returning, despite some minor issues with the food variety.

Rooms
8.0
The rooms were nicely renovated and spacious, although our setup was a bit odd with only one bedside table.
Service
9.0
Service was generally great, with attentive staff. I particularly appreciated the hostess, Vanessa, who was always happy to help.
Location
10.0
The hotel is located in a stunning area near Puyehue National Park, making it a perfect hideaway for nature lovers.
Dining
6.0
Dining was a bit disappointing as there was limited variety during buffet meals, especially since the à la carte menu wasn’t available at times.
Facilities
9.0
The facilities, especially the thermal pools, were exceptional and well-maintained, making them a highlight of the stay.
Beautiful gardens
Limited dining variety
Michael
United States of America, November  2024
8.0/10

The hotel is a wonderful large spa resort nestled in Puyehue National Park, offering stunning views and a unique experience with its thermal pools. The rooms are comfortable, though the layout could be improved. The dining experience was decent but not remarkable, mainly consisting of buffet options. Overall, it provides good value for the price, especially with the beautiful surroundings and amenities.

Rooms
7.0
Our standard room was a decent size but had a strange layout with a twin bed setup converted into a double. It was a bit hot upon arrival without AC, but we managed to cool it down by opening the window.
Service
8.0
Service during our stay was generally good, with staff being responsive and accommodating. The buffet setup was efficient, and the staff did enforce safety protocols well.
Location
9.0
The location is breathtaking, surrounded by beautiful nature and well-marked trails for hiking. It feels like a perfect hideaway from bustling city life.
Dining
7.0
The food was satisfactory with a variety of options available at the buffet, but nothing stood out as exceptional. The dining setup during high season was all buffet, which was not communicated well in advance.
Facilities
9.0
The facilities are impressive, featuring multiple large thermal pools and beautifully maintained gardens that lead to self-guided trails. The game room and bowling alley on-site are added bonuses.
Danny
United States of America, October  2024
7.8/10

I had a fantastic experience at this spa hotel, which is beautifully restored and surrounded by breathtaking nature. The Superior Room we stayed in was spacious and comfortable, with amazing views. However, the dining options during high season were disappointing as they were limited to buffets. The spa facilities, including the pools, were a major highlight and well-maintained. Overall, it was a wonderful stay, although the cost may be a concern for some.

Rooms
8.0
The Superior Room was spacious, comfortable, and well-renovated, but it lacked adequate ambiance in terms of lighting.
Service
7.0
Service was generally good, but some aspects could use improvement. There was a lack of communication regarding the dinner menu and some responsiveness.
Location
9.0
The location is exceptional, nestled in the beautiful Puyehue National Park, perfect for hiking and enjoying nature.
Dining
6.0
Dining was mainly buffet-style during our stay, which was adequate but not as varied as I would have liked.
Facilities
9.0
The facilities, especially the pools heated by natural thermal waters, were divine and a standout feature of our stay.
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21Apr2025Select date
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Rooms and Guests2 Guests, 1 Room